The Interview Itself

This it, the moment of truth - you're face to face and the interview is about to start. Remember - this is about information exchange and assessment. Statements you make will be compared to your written CV. Verbal and non-verbal communication will take place. You win or lose at interview.

• Start on a positive note.
  
  – a firm handshake, good eye contact, a sincere smile and a friendly greeting will get things going your way.
  
  
• Be prepared for small talk.
  
  
• Research shows that interviewers can sometimes be under stress when they conduct the interview – particularly if they are fitting a number of interviews into a packed working day or if they are not well-used to professionally interviewing candidates.  This may mean that they don’t hear or interpret everything you say as clearly and correctly as you think it comes across.
  
  

• Minimise miscommunication by…
  
  

  • Thinking before you speak. Phrase out what you have to say in short, simple sentences. Remain alert.
    
    
  • Do not volunteer information.  Just provide the information needed to answer the question.
    
    
  • Get and keep to the point.
    
    
  • Stay positive. Never say or imply anything about a past employer that is less than complimentary
    
    
• Don’t be afraid to speak up.
  
  If there is something you’re unsure of... say so.  If there’s something you don’t understand... ask.  If your interviewer seems to be deliberately provocative give a reasoned response if you disagree – they may just be testing your reaction. It is far better to get these things out in the open early in the process than let them become obstacles later on.